Privacy Policy for OmniHuman Online

Last Updated: 2025-08-15

Thank you for using OmniHuman ("we," "us," or "our"). This Privacy Policy explains how we collect, use, and protect your personal and non-personal information when you access or use our website and services (the "Website"), including our AI lip sync, text-to-video, and image-to-video generation features.

By accessing or using the Website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described below, please do not use the Website.

1. Information We Collect

1.1 Personal Data

We may collect the following types of personal information from you when you use OmniHuman or create an account:

  • Name: Used to personalize your experience and to communicate with you effectively.
  • Email Address: Used to send order confirmations, important account information, product updates, and customer support communications.
  • Payment Information: Used solely to process your orders securely. We do not store your full payment details on our servers. Payments are processed by trusted third-party payment processors that comply with industry-standard security practices (such as PCI-DSS).

1.2 Non-Personal & Usage Data

We may also automatically collect certain non-personal information when you visit or interact with the Website, including:

  • IP address and approximate location;
  • Browser type, language, and device information;
  • Operating system and access times;
  • Usage data such as pages viewed, clicks, and interaction patterns with our AI video generation tools.

This information may be collected through cookies and similar technologies. We use it to improve Website performance, enhance user experience, analyze trends, and optimize our AI video services.

2. How We Use Your Data

We process your personal data primarily to provide and improve our AI-powered services. This includes:

  • Processing and fulfilling your orders and subscriptions;
  • Sending order confirmations, invoices, and status updates;
  • Providing customer support and responding to your inquiries;
  • Maintaining and improving the performance, security, and reliability of our AI lip sync and video generation services;
  • Communicating with you about important changes, product updates, or policy updates;
  • Analyzing aggregated, non-identifiable data to improve features, user experience, and service quality.

3. Data Sharing & Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited situations:

  • Payment Processors: We share necessary payment details with secure, third-party payment providers solely for processing transactions.
  • Service Providers: We may work with trusted vendors (such as hosting, analytics, or email services) who process data on our behalf and are contractually required to protect your information.
  • Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests, or to protect our rights, users, or the public.

4. Data Security

We implement reasonable technical and organizational measures designed to protect your personal data from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Children's Privacy

OmniHuman is not directed to or intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal data, please contact us using the email address below. We will take steps to delete such information as soon as reasonably practicable.

6. Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data, such as:

  • The right to access, update, or correct your personal data;
  • The right to request deletion of your personal data;
  • The right to object to or restrict certain types of processing;
  • The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us using the details in the Contact Information section below. We may need to verify your identity before responding to certain requests.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or operational practices. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, provide additional notice (such as email notification or in-product messaging). We encourage you to review this page periodically to stay informed about how we protect your information.

8. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy or our data practices, you can contact us at:

Email: help@omnihuman.com

For all other inquiries, please visit our Contact page or reach out via the support options provided on the Website.

By continuing to use OmniHuman and our AI lip sync video generation services, you acknowledge that you have read and understood this Privacy Policy.